PENSO defines, designs and develops magical digital experiences across all customer touchpoints; from websites and platforms to product and service design.
Business was once generally person-to-person. As businesses scaled, they lost the ability to deliver magical and personalised customer experience. With technology, data and user-centric design, we can bring this back. PENSO believe in “moments of truth”, where every single digital touchpoint can act to communicate, sell, gather data and be personalised in order to drive business outcomes. We have worked with large and small enterprises to conceptualise, design, develop and deploy digital channels and platforms–from simple websites and landing pages to apps, portals, intranets and eCommerce platforms.
As data links owned channels with paid channels, PENSO uses sophisticated paid media & programmatic resources to reach consumers across the path-to-purchase.
Further, we have worked with a range of businesses to build complex backend platforms to support business activity, eCommerce, data systems and go-to-market activity.
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Our Magical User Experiences capabilities
PENSO has the expertise to help plan, create and deliver your business's digital channels, whether it be a digital business platform, a corporate website or landing pages. PENSO has designed, developed, delivered and enhanced hundreds of website solutions for our clients across three continents.
With vast experience in designing and delivering a number of staff and internal portals for one of the largest airlines in the world, PENSO can help your organisation with the planning, design and development of your next Platform or Portal project.
PENSO works with media partners and media technology platforms to deliver programmatic media placements that ensure effective and efficient distribution of your budget and advertising collateral.
PENSO adopt a test-and-learn philosophy across all facets of our service offering from acquiring, to nurturing, to converting–ensuring that the user journey is streamlined and optimised for the metric-that-matters.
Providing a cross channel experience for your customers is important. PENSO can help plan, design and build Apps that talk to your customer needs, whether it be on Mobile, Desktop, Wearables or TV. PENSO has the team and experience to get your App built and in-market.
With the rapid rise of voice-enabled home devices, you now need to ensure you are delivering your brand service or message to these platforms. PENSO can help plan, design and build platforms that use the performance of AI to provide a highly contextual and efficient voice-enabled customer and brand experience.
Social media channels provide a great platform to find and target specific customer audiences. PENSO use marketing science approaches to ensure your social media advertising is more about reach than loyalty, driving real company growth.