Digital strategy consultancy PENSO has been appointed to lead the digital transformation and user experience of the Judicial College of Victoria.

The Judicial College of Victoria educates and guides judicial officers presiding over Victorian jurisdictions: Supreme Court, County Court, Magistrates Court, Children’s Court, Coroners Court and VCAT.

The College develops “judge-led” materials in order to educate judicial officers and ensure continuous professional development of all judicial officers. These educational materials come in the form of legal publications and broader education programs, and are distributed online and via physical publications and a wide range of events, seminars and classes. The work of the College is highly valued by both the judiciary and the legal profession.

PENSO has been tasked with developing the digital strategy and user experience for the College, which includes digital transformation, content strategy, channel strategy, technology strategy and monetisation strategy. It will work alongside Chief Justices, Justices, Judges, Magistrates, Tribunal Members and many other members of the legal profession to deliver a detailed strategic approach. The goal for the eventual platform is that it will transform the College’s ability to maximise every hour of judicial development.

“We are delighted and honoured to be working with the College to transform their digital approach and bring this project to life.”

PENSO was appointed after what was regarded as the largest and most competitive pitch in Australia in late 2019; 94 management consultancies, digital agencies and UX firms provided submissions to take on this important legacy project.

PENSO creates digital strategies and digital experiences to build the businesses of tomorrow.      

From their offices in Melbourne and Dubai, PENSO’s team of experts, including: strategists, researchers, UX strategists, product strategists, content strategists, data scientists and designers work with clients all over the world. These include Emirates, Cargill, Hilton Worldwide, Commonwealth Bank, MYOB, IntoWork and various Governments and Government authorities. PENSO advises and guides these clients, helping them take advantage of digital to future-proof their business margins.

Speaking on the appointment to the Judicial College of Victoria, PENSO CEO Con Frantzeskos said: “The Judicial College is a unique and tremendously important part of Victoria’s judicial system. We are delighted and honoured to be working with the College to transform their digital approach and bring this project to life.”

Samantha Burchall, CEO of the Judicial College of Victoria added: “PENSO is a wonderful partner to the College, bringing intellectual rigour, detailed research, analysis and creative design to this project. This project is of vital importance to the future of the College in ensuring Victoria’s judiciary have world’s best practice professional development.”

Judicial College of Victoria project lead Chris Parkes added: “The combination of PENSO’s IP, unique approach and people put them ahead of many other worthy organisations we had considered. Now that we’ve commenced work on the project, I can’t help but think we’ve made an excellent decision in hiring a visionary consultancy such as PENSO.”

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